ArtSoft Consult implemented and maintains a quality management system according to ISO 9001 since 2003. Our quality management system is certified by SRAC , Romania according to ISO 9001:2015 standard.
The quality management system of ArtSoft Consult covers all phases of the software development process and professional consulting services in IT. It was issued for
“Custom software development services, roll-out of software products, IT technical consultancy and connected services.”.
[certificate No. RO-11608]
The quality management system of ArtSoft Consult is entirely operational in electronic format.
The quality management system includes internal check points (reviews) of the major artifacts. All non-conformance are handled through a well-defined defect control process, tailored to allow customers remotely monitoring project evolution.
The quality management system also includes procedures and work instructions related to risk management, corrective actions, as well as with continuous improvement and process innovation. We pay much attention to reduce the poor-quality costs so our customers can benefit of a low cost development process.
Because the employees are our most valuable assets, a continuous training process is also defined. The statistical process control keeps under control the whole system.